Help Center & Documentation

Yes. UAV VIET provides end-to-end flight licensing and permit consultation services in full accordance with Vietnamese aviation decrees and military regulations (Operations Department - General Staff of the Vietnam People's Army).

When procuring enterprise UAV equipment or deploying flight services with us, our legal and flight-ops team assists clients with:

• Preparing aircraft technical dossiers, operator certificates, and mission justification documents.
• Submitting flight zone coordinates, altitude limits, and operating timelines.
• Coordinating with local military commands and air traffic management authorities.
• Fast-track renewals and emergency operational permits for defense, public safety, and energy infrastructure inspection.

Equipped with high-precision multi-band GNSS RTK/PPK receivers and survey-grade LiDAR/photogrammetry payloads, our industrial UAV systems achieve:

• Horizontal accuracy (X, Y): 1 - 3 cm (when utilizing ground control points / CORS network).
• Vertical accuracy (Z): 3 - 5 cm for topographic surveying and volumetric stockpile calculations.
• LiDAR Penetration: Multi-return laser pulses penetrate dense vegetation canopies to deliver true digital terrain models (DTM/DEM).

All delivered survey data complies with national topographic survey standards (Scale 1:500, 1:1000, 1:2000).

Flight endurance varies depending on platform aerodynamics, battery payload weight, and weather conditions:

• Heavy-lift Multirotor UAVs: 40 to 55 minutes with standard payloads (LiDAR, optical zoom gimbal).
• Hybrid VTOL Fixed-Wing UAVs: 90 to 180+ minutes (covering linear survey corridors up to 100+ km per sortie).
• Tethered UAV Systems: Continuous 24/7 persistent surveillance powered via ground tether stations.

Dual-battery hot-swapping technology enables rapid battery changes within 60 seconds without powering down flight avionics.

UAV VIET commits to authentic, professional technical after-sales support:

• Official Warranty: 12 to 24 months for aircraft airframes, avionics, and sensor payloads.
• Battery Warranty: 6 to 12 months or up to 200ÔÇô400 charge cycles.
• Spare Parts Readiness: Genuine replacement components (propellers, motors, ESCs, arms, landing gears, cables) in stock in Hanoi and Ho Chi Minh City.
• Emergency Replacement Service: Loaner UAV unit support for corporate clients during critical industrial missions while equipment is being serviced.

Yes. Every industrial drone purchase includes an intensive, practical technology transfer program:

• Theoretical Training: Aerodynamics, airspace safety regulations, mission planning software, and fail-safe return-to-home protocols.
• Field Flight Practice: 1-on-1 supervised flight operations, waypoint routing, emergency manual override, and adverse weather handling.
• Data Processing Transfer: Post-processing workflows for LiDAR point clouds, 3D photogrammetry models, thermal radiometric analysis, and automated orthomosaic generation.
• Certification: Official completion certificate issued by UAV VIET's certified flight instructors.

Our industrial enterprise drones are engineered for harsh operational environments:

• Ingress Protection: Rated IP55 to IP67, featuring water-resistant and dustproof enclosed fuselages capable of operating in moderate rain and high-humidity environments.
• Wind Resistance: Capable of stable flight in sustained winds up to 12 - 15 m/s (Level 6ÔÇô7 on the Beaufort scale).
• Operating Temperatures: Built-in self-heating intelligent batteries support mission readiness in cold conditions down to -20┬░C and heat up to 50┬░C.